United Breaks Guitars: Striking bad at bad customer service
By Bryan Person
Running time: 4:32
So just how do you share your bad airline customer-service story with the world? Well, by making a YouTube video about it, of course!
And Canadian musician Dave Caroll has done just that, making good on a goal to generate “one million hits [for the video]” in under a week (the video has more than 2.6 million views as of the afternoon of Monday, July 13).
Permalink | Posted on July 13, 2009 at 6:03pm.
Tag(s): Brands
